Charles Schwab vs Questrade — which broker is better?

Pros

• USD 0 commission on every online listed US stock and ETF order, with no share cap and no proprietary-fund restrictions
• thinkorswim desktop, web and mobile are included free — full options chains, thinkScript, backtesting and paperMoney simulation
• Options at USD 0.65 per contract, with the fee waived on buy-to-close orders at USD 0.05 or less
• Around 7,700 no-transaction-fee mutual funds in Mutual Fund OneSource, plus USD 0 new-issue Treasuries at auction
• 24/7 phone and chat support backed by close to 400 physical branches — an unusual combination for a discount broker
• SEC/FINRA-regulated with SIPC cover and an affiliated FDIC-insured bank; parent company SCHW is NYSE-listed and reports publicly
• Schwab Global Account gives online access to 12 foreign markets in local currency from the same login

Cons

• No spot cryptocurrency trading — only ETFs, futures and crypto-adjacent equities, which puts Schwab behind Fidelity and well behind Robinhood
• The default uninvested cash sweep pays close to nothing (0.01% at the time of writing); you have to manually move idle cash into a money market fund
• Transaction-fee mutual funds cost up to USD 49.95 per purchase, with a USD 74.95 ceiling for some fund families
• Margin rates sit near the top of the US market — roughly 11.8% below USD 25,000, versus mid-single digits at Robinhood
• Stock Slices fractional investing is limited to S&P 500 constituents, so it will not cover a small-cap or ADR watchlist
• Trading foreign stocks through a broker costs the greater of USD 100 or 0.75% of principal, which makes ad-hoc international orders expensive
• Currency conversion adds a percentage charge on top of the commission: 1% of principal per conversion below USD 100,000 in the Schwab Global Account, tapering to 0.2% from USD 1,000,000 — USD 100 on a USD 10,000 conversion. Except on small orders, the conversion charge is larger than the online commission. Outside the Global Account, Schwab's pricing guide allows a markup of up to 300 basis points (3%) on USD/foreign-currency conversions

Pros

• CAD 0 commission on every Canadian and US stock and ETF trade, on both the buy and the sell side, with no ECN fees at all on Canadian orders
• CAD 0 contract fee on US-listed equity options and free assignment — one of only two Canadian brokers offering this
• Questrade Pro is free to all clients and includes Level 2 depth, time and sales, chart trading, hot keys and a multi-leg options strategy builder
• No inactivity fee, no annual account fee and no minimum balance on any registered or non-registered account
• Dual-currency registered accounts let you hold USD inside a TFSA or RRSP, removing forced conversion on every US dividend and sale
• Fractional shares, pre-IPO access, private credit, bonds, GICs, mutual funds and a separate FX & CFD account under one brand
• CIRO-regulated with CIPF coverage of CAD 1,000,000 per account category, and a record as Canada's largest independent broker going back to 1999

Cons

• The 1.5% CAD/USD conversion charge is high and unavoidable unless you deliberately manage currency; on a CAD 20,000 US-stock purchase it costs CAD 300, dwarfing any commission saving
• Cash earns effectively 0% below a CAD 250,000 balance — the published formula is prime minus 8.50%, floored at zero — while Wealthsimple pays 1.25% or more on chequing balances
• CAD 150 to transfer an account out, full or partial, and CAD 9.95 per journalling request unless you pay CAD 19.99 a month for Questrade Plus
• The 'margin rates as low as prime minus 2.5%' headline applies only to USD borrowing for clients trading 5,001+ US options contracts a month; the standard CAD non-registered rate is prime plus 4.25%, and registered accounts pay prime plus 8.10%
• No spot crypto, no exchange-traded futures, and no meaningful international equity access — non-US foreign shares cost 1% of trade value with a USD 195 minimum per side
• Questrade advertises no practice or paper-trading account for self-directed clients, so there is nowhere to learn Questrade Pro without real money at risk