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Contact the editorial team
The most useful message you can send is one that corrects a wrong figure. Everything else is welcome too — pick the matching reason below so the message lands in the right place straight away.
01
What is it about?
Four routes, four different handling paths. Your choice pre-sets the form below.
- Priority
Report a data error
A fee is wrong, a licence is missing, a data date is stale, a figure only holds for a different legal entity. This is the most important message we can receive — corrections take priority over adding new brokers.
Send a message Report a barrier
Something cannot be operated with a keyboard or a screen reader, breaks at high zoom, has insufficient contrast, or is missing a label. The accessibility statement promises a reply to reports like this — choosing it here keeps yours out of the general pile.
Send a messagePartnership enquiry
You represent a broker and want to talk about a partner programme. Up front, so nobody wastes time: placements are not for sale, a programme changes no score, and drawbacks stay in the review.
Send a messagePress & research
Questions about the methodology, the dataset or quotes. Tell us your outlet and your deadline. Weightings, criteria and data dates are public anyway and may be cited with attribution.
Send a messageGeneral
Site feedback, technical problems, suggestions for brokers, countries or guides we are missing. Disagreement with a rating is welcome too — ideally with the argument we overlooked.
Send a message
02
Found a wrong number?
The more precise the report, the faster the fix. Four details are enough — with them we can verify immediately instead of writing back to ask.
Which broker
The provider's name, or simply the link to the page on our site.
Which figure
The number exactly as it appears on our side — for example “Stock commission: €4.90”. The row or section it sits in helps.
What is correct
The right value, including the conditions if it depends on order size, venue or account type.
Where it comes from
The URL of the primary source, ideally the broker's pricing schedule or legal document. A screenshot without a source is not enough — we need to be able to read it ourselves.
We check it against the primary source. If the report holds, we change the value, reset the data date and add the source — including when the broker concerned is a partner.
Send a message
Content on Brokaro is for information purposes only and is not investment, legal or tax advice. All information is provided without guarantee; only the provider's own statements are authoritative.
03
What we cannot answer
We do not give investment advice, however the question is phrased. That is not reluctance: it is the line between a comparison site and a regulated activity.
We do answer
- Which figure we show for which broker, and which document it came from.
- How a score was produced and which weighting sits behind it.
- How two providers differ on fees, regulation or product range.
- When a record was last checked and which parts of it are still unverified.
We do not answer
- “Which broker is right for me?” — that is what the broker finder and the filters are for.
- “Should I buy, hold or sell X?”
- “Is this strategy or product a good idea?”
- Anything about your personal tax, legal or financial situation.
A dispute with a broker
We are not a complaints body and have no access to your account. We cannot release a withdrawal, lift a restriction or mediate between you and a provider. That belongs with the broker first, then its regulator or the ombudsman scheme that covers it. What you can still send us: a user review, so other people can see what happened.
Write a reviewContent on Brokaro is for information purposes only and is not investment, legal or tax advice. All information is provided without guarantee; only the provider's own statements are authoritative.