comdirect vs Consorsbank — which broker is better?

Pros

• The broadest product range of the three German incumbents: shares, ETFs, funds, bonds, certificates, warrants, CFDs and direct Eurex options and futures in one depot
• Excellent platform stack — ProTrader for real-time multi-monitor trading, O&F-Trader with a margin simulator, CFD Trader with a free demo, plus a documented REST API and stock3, TraderFox and Quant4you integrations
• Cash sits behind Commerzbank AG: statutory EdB cover of EUR 100,000 plus the voluntary BdB Einlagensicherungsfonds protecting private individuals up to EUR 3 million, with direct ECB supervision as a significant institution
• Custody is now free for depots opened from 15 July 2026, and the second depot has always been free
• Cheap Eurex derivatives pricing: EUR 1.50 per single-stock option contract and EUR 1.50 for the MicroDAX future, each with a EUR 9.90 execution minimum
• Fully tax-simple for German residents — automatic Abgeltungsteuer withholding, Freistellungsauftrag, loss-offset pots and free annual tax certificates
• A EUR 1.00 Pure Depot exists for investors who only need gettex and savings plans, and a 15% Viel-Trader discount rewards 125+ trades per half-year

Cons

• Standard commissions are among the highest in the market: EUR 4.90 plus 0.25% of order value, minimum EUR 9.90 and maximum EUR 59.90, plus a EUR 2.50 venue fee — roughly four times what flatex charges on a EUR 10,000 order
• Savings plans cost 1.50% of the amount invested per execution. On a EUR 500 monthly ETF plan that is EUR 7.50 a month, or EUR 90 a year, where Consorsbank and flatex both charge zero
• Customer service is the standout failure: 1.4 out of 5 on Trustpilot across 4,117 reviews, dominated by complaints about extremely long telephone hold times and unhelpful responses, despite the advertised 24/7 desk
• The advertised EUR 3.90 per trade applies only to new depot customers for 36 months, after which the full tariff returns — the headline number is not the price you end up paying
• The cheap Pure Depot is heavily restricted: gettex only, no off-exchange trading, no derivatives, no IPOs, no ProTrader, no securities credit, no joint or second depot
• No spot cryptocurrency and no wallet — exposure is limited to crypto certificates and ETNs, and foreign trades settle at Commerzbank reference rates rather than a published percentage markup; comdirect's own cost disclosure estimates the conversion at 1%

Pros

• All ETF savings plans run at 0% of the savings rate on more than 1,700 ETFs, permanently — the partners cover the fee, replacing the old 1.50% charge
• The deepest derivatives access of any German retail bank: Eurex options and futures with volume rebates down to EUR 2.00 per contract, plus CME, CBOT and OCC options and futures on a dedicated Margin account
• ActiveTrader professional software and the Trading API are both free, with real-time monitoring, one-click ordering and Iceberg orders on Xetra in the Pro version
• Free depot, free Verrechnungskonto, free sub-accounts and free depot transfers, with no inactivity fee
• Transparent, published FX conversion margins — Bloomberg BFIX plus USD 0.0030, GBP 0.0020, CHF 0.0030 — roughly 0.26% on the dollar (0.30% if the price page's percentage margin applies to securities trades), better than flatex's 0.35% and more transparent than comdirect, which publishes no percentage at all
• Free foreign-currency sub-accounts in eleven currencies plus EUR, so US or Swiss proceeds do not have to be converted back at a spread
• Backed by BNP Paribas S.A. under ECB, BaFin, ACPR and AMF supervision, with the voluntary BdB fund protecting private individuals up to EUR 3 million
• From the second partial execution only the percentage commission applies — base fee and venue cost drop away, which materially cuts the cost of large orders that fill in pieces

Cons

• The tiered pricing starts unremarkable and Consorsbank does not publish the volume thresholds for Silver, Gold and Platinum status on its public price pages, so a new customer cannot calculate what they will actually pay next year
• Direct foreign exchange access is priced punitively: EUR 34 for London, EUR 41 for Zurich, EUR 72 for Tokyo, EUR 121 for Singapore and EUR 136 for Wellington in venue costs per order, plus a EUR 21 USA Smart Order fee and EUR 69 for Canada
• Customer service scores 1.6 out of 5 on Trustpilot across 300 reviews, with reviewers reporting online-banking failures that blocked access to accounts and depots for weeks, and slow, unhelpful responses
• Share, certificate and ETC savings plans still cost 1.50% of the rate, so only the ETF plans are genuinely free once the twelve-month new-customer promotion expires
• ActiveTrader Pro costs up to EUR 119 a month for standard-status customers, and US derivatives market data adds EUR 5–29 a month — the professional tooling is only free once you are already trading heavily
• No CFDs, no spot forex and no spot crypto, and the Tagesgeld pays 1.00% p.a. outside promotional periods