Questrade vs XTB — which broker is better?

Pros

• CAD 0 commission on every Canadian and US stock and ETF trade, on both the buy and the sell side, with no ECN fees at all on Canadian orders
• CAD 0 contract fee on US-listed equity options and free assignment — one of only two Canadian brokers offering this
• Questrade Pro is free to all clients and includes Level 2 depth, time and sales, chart trading, hot keys and a multi-leg options strategy builder
• No inactivity fee, no annual account fee and no minimum balance on any registered or non-registered account
• Dual-currency registered accounts let you hold USD inside a TFSA or RRSP, removing forced conversion on every US dividend and sale
• Fractional shares, pre-IPO access, private credit, bonds, GICs, mutual funds and a separate FX & CFD account under one brand
• CIRO-regulated with CIPF coverage of CAD 1,000,000 per account category, and a record as Canada's largest independent broker going back to 1999

Cons

• The 1.5% CAD/USD conversion charge is high and unavoidable unless you deliberately manage currency; on a CAD 20,000 US-stock purchase it costs CAD 300, dwarfing any commission saving
• Cash earns effectively 0% below a CAD 250,000 balance — the published formula is prime minus 8.50%, floored at zero — while Wealthsimple pays 1.25% or more on chequing balances
• CAD 150 to transfer an account out, full or partial, and CAD 9.95 per journalling request unless you pay CAD 19.99 a month for Questrade Plus
• The 'margin rates as low as prime minus 2.5%' headline applies only to USD borrowing for clients trading 5,001+ US options contracts a month; the standard CAD non-registered rate is prime plus 4.25%, and registered accounts pay prime plus 8.10%
• No spot crypto, no exchange-traded futures, and no meaningful international equity access — non-US foreign shares cost 1% of trade value with a USD 195 minimum per side
• Questrade advertises no practice or paper-trading account for self-directed clients, so there is nowhere to learn Questrade Pro without real money at risk

Pros

• xStation 5 is one of the strongest platforms in the commission-free bracket - a real screener, market heat map, sentiment data, economic calendar and news in one workspace, on web, desktop and mobile with near-identical features.
• Commission-free real stocks and ETFs up to EUR 100,000 of turnover per calendar month; above that only the excess is charged at 0.2% with a EUR 10 minimum.
• No minimum deposit at all, plus fractional shares, so a monthly savings plan can start at almost any amount.
• Listed on the Warsaw Stock Exchange since 2016 under XTB, with audited financials and a KNF licence held continuously since 2005.
• EUR/USD spreads averaging around 0.9 pips on the Standard account with no separate forex commission - competitive for a spread-only model.
• Support is genuinely multi-channel including a phone line, with local-language desks across its main European markets - a real differentiator against the chat-only app brokers.
• The mobile app keeps the analysis tools rather than stripping them out, so charting and screening actually work away from a desk.

Cons

• The 0.5% currency conversion charge (0.8% at weekends and on public holidays) applies whenever the instrument currency differs from your account currency. For a EUR investor buying US stocks it is charged on the way in and again on the way out, and it dwarfs the commission it replaces.
• A EUR 10 monthly inactivity fee kicks in after 365 days without a trade and 90 days without a deposit - a charge Trading 212 and eToro have both abolished.
• Four disclosed regulatory actions since 2018: a PLN 9.9m KNF fine for asymmetric slippage (2018), a EUR 300,000 AMF fine for compliance failures and misleading advertising (2021), a Brazilian CVM stop order (2023) and a PLN 20m KNF fine over MiFID II CFD sales breaches (2026).
• No exchange-traded futures, no individual bonds and no mutual funds. Options exist but only around 140 contracts on US stocks and ETFs, with no headline per-contract price published.
• At the Cyprus entity, withdrawals below EUR 100 cost EUR 10 - a 10% haircut on a EUR 99 withdrawal, which penalises exactly the small accounts the no-minimum-deposit policy attracts. The Polish entity, which books most EEA clients, charges nothing.
• The Belize entity (XTB International Limited, FSC licence 000302/438) is a tier-3 offshore licence with materially weaker recourse than the Polish or UK entities. Check which entity you are onboarded to.