CapTrader vs XTB — which broker is better?

Pros

• BaFin-supervised German investment firm (institution number 10156708) with a Düsseldorf address, German contract law and a free German hotline until 20:00
• Eurex options and futures at EUR 2.00 per contract, Mini-DAX futures at EUR 1.00 and CME Micro E-minis at USD 1.25 — competitive with anything available to German retail traders
• Access to over 160 market destinations, more than 1.2 million instruments, one million-plus bonds and 37,000 funds from a single multi-currency account
• No account fee, no custody fee, no inactivity fee, and free real accounts on TWS, CapTrader Desktop, AgenaTrader Andromeda and the TraderFox Trading-Desk
• German shares on Tradegate, gettex, Chi-X and Turquoise DE from a EUR 2.00 minimum — noticeably cheaper than the EUR 4.00 Xetra minimum for small orders
• Trustpilot rating of 4.9 from more than 800 reviews, with support consistently named as the reason
• Interactive Brokers' execution stack underneath: SmartRouting, real-time margining, more than 60 order types and a mature API

Cons

• No Abgeltungsteuer is withheld. German investors gain a compounding advantage but must declare everything themselves via Anlage KAP, and a Freistellungsauftrag is not possible — for many people that alone rules CapTrader out
• Commissions are a visible markup on Interactive Brokers' own schedule: 0.10% with a EUR 4.00 Xetra minimum against IBKR's 0.05% and EUR 1.25, and USD 0.01 per share against IBKR's USD 0.0035
• Currency conversion costs 0.3 basis points with a EUR 3.75 minimum — one and a half times what IBKR charges direct, and the minimum bites on every small conversion
• Investor compensation for EEA clients is the Irish scheme's 90% of EUR 20,000, thin against the German EUR 100,000 deposit guarantee investors are used to
• EUR 2,000 minimum deposit and per-order minimums make small, regular ETF purchases uneconomic; there are no free savings plans
• No spot crypto — only Bitcoin futures and exchange-traded products — and real-time market data is a paid monthly subscription per exchange

Pros

• xStation 5 is one of the strongest platforms in the commission-free bracket - a real screener, market heat map, sentiment data, economic calendar and news in one workspace, on web, desktop and mobile with near-identical features.
• Commission-free real stocks and ETFs up to EUR 100,000 of turnover per calendar month; above that only the excess is charged at 0.2% with a EUR 10 minimum.
• No minimum deposit at all, plus fractional shares, so a monthly savings plan can start at almost any amount.
• Listed on the Warsaw Stock Exchange since 2016 under XTB, with audited financials and a KNF licence held continuously since 2005.
• EUR/USD spreads averaging around 0.9 pips on the Standard account with no separate forex commission - competitive for a spread-only model.
• Support is genuinely multi-channel including a phone line, with local-language desks across its main European markets - a real differentiator against the chat-only app brokers.
• The mobile app keeps the analysis tools rather than stripping them out, so charting and screening actually work away from a desk.

Cons

• The 0.5% currency conversion charge (0.8% at weekends and on public holidays) applies whenever the instrument currency differs from your account currency. For a EUR investor buying US stocks it is charged on the way in and again on the way out, and it dwarfs the commission it replaces.
• A EUR 10 monthly inactivity fee kicks in after 365 days without a trade and 90 days without a deposit - a charge Trading 212 and eToro have both abolished.
• Four disclosed regulatory actions since 2018: a PLN 9.9m KNF fine for asymmetric slippage (2018), a EUR 300,000 AMF fine for compliance failures and misleading advertising (2021), a Brazilian CVM stop order (2023) and a PLN 20m KNF fine over MiFID II CFD sales breaches (2026).
• No exchange-traded futures, no individual bonds and no mutual funds. Options exist but only around 140 contracts on US stocks and ETFs, with no headline per-contract price published.
• At the Cyprus entity, withdrawals below EUR 100 cost EUR 10 - a 10% haircut on a EUR 99 withdrawal, which penalises exactly the small accounts the no-minimum-deposit policy attracts. The Polish entity, which books most EEA clients, charges nothing.
• The Belize entity (XTB International Limited, FSC licence 000302/438) is a tier-3 offshore licence with materially weaker recourse than the Polish or UK entities. Check which entity you are onboarded to.