Saxo vs comdirect — which broker is better?

Pros

• Full Danish banking licence (Finanstilsynet licence 1149) and SIFI designation — a stronger structural safeguard than a broker-only permission
• US stocks and ETFs at 0.08% with a USD 1 minimum on the entry-level Classic tier, and 0.05%/0.03% at higher tiers
• Roughly 71,000 instruments including 23,000 stocks, 7,400 ETFs, 5,200 bonds, 3,100 listed options and 250 futures across 50-plus exchanges
• SaxoTraderGO and the mobile app are the best-designed retail trading interfaces in Europe, and the app is not a cut-down version of the web platform
• Mutual funds carry no transaction commission, no custody fee and no platform fee
• One of very few retail platforms with a genuinely usable bond offering — 5,200 government and corporate issues with live prices
• No inactivity fee, no minimum deposit on Classic, and free withdrawals
• Majority-owned by J. Safra Sarasin since 2026, adding a large private-banking group behind the balance sheet

Cons

• Currency conversion costs 0.25% over mid-market for EU and Swiss clients, and up to 0.60% at the UK entity's Classic tier — the single largest hidden cost for cross-currency investors
• A holding fee of up to 0.15% a year on shares, ETFs and bonds still applies at several booking entities; coverage varies by country and is easy to overlook
• No spot cryptocurrency trading — exposure is limited to exchange-traded products
• No fractional shares on ordinary orders, so building small positions in high-priced US stocks is awkward
• Bank transfer is the only funding route since card deposits were withdrawn in April 2025
• Trustpilot sentiment sits around 3.8 with responsiveness of support the recurring complaint, despite good published coverage

Pros

• The broadest product range of the three German incumbents: shares, ETFs, funds, bonds, certificates, warrants, CFDs and direct Eurex options and futures in one depot
• Excellent platform stack — ProTrader for real-time multi-monitor trading, O&F-Trader with a margin simulator, CFD Trader with a free demo, plus a documented REST API and stock3, TraderFox and Quant4you integrations
• Cash sits behind Commerzbank AG: statutory EdB cover of EUR 100,000 plus the voluntary BdB Einlagensicherungsfonds protecting private individuals up to EUR 3 million, with direct ECB supervision as a significant institution
• Custody is now free for depots opened from 15 July 2026, and the second depot has always been free
• Cheap Eurex derivatives pricing: EUR 1.50 per single-stock option contract and EUR 1.50 for the MicroDAX future, each with a EUR 9.90 execution minimum
• Fully tax-simple for German residents — automatic Abgeltungsteuer withholding, Freistellungsauftrag, loss-offset pots and free annual tax certificates
• A EUR 1.00 Pure Depot exists for investors who only need gettex and savings plans, and a 15% Viel-Trader discount rewards 125+ trades per half-year

Cons

• Standard commissions are among the highest in the market: EUR 4.90 plus 0.25% of order value, minimum EUR 9.90 and maximum EUR 59.90, plus a EUR 2.50 venue fee — roughly four times what flatex charges on a EUR 10,000 order
• Savings plans cost 1.50% of the amount invested per execution. On a EUR 500 monthly ETF plan that is EUR 7.50 a month, or EUR 90 a year, where Consorsbank and flatex both charge zero
• Customer service is the standout failure: 1.4 out of 5 on Trustpilot across 4,117 reviews, dominated by complaints about extremely long telephone hold times and unhelpful responses, despite the advertised 24/7 desk
• The advertised EUR 3.90 per trade applies only to new depot customers for 36 months, after which the full tariff returns — the headline number is not the price you end up paying
• The cheap Pure Depot is heavily restricted: gettex only, no off-exchange trading, no derivatives, no IPOs, no ProTrader, no securities credit, no joint or second depot
• No spot cryptocurrency and no wallet — exposure is limited to crypto certificates and ETNs, and foreign trades settle at Commerzbank reference rates rather than a published percentage markup; comdirect's own cost disclosure estimates the conversion at 1%